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Terms Conditions for Your BT Baazi Account

These terms set out how you use your BT Baazi account, what we expect from you and what you can expect from us.

Account accessPayment termsGame play rulesWithdrawal policySupport channels

TERMS QUESTIONS

Get Help with Terms or Account Issues

If any part of these terms is unclear or if you have a question about your account status, payment limits or withdrawal eligibility, reach us through the channels below. Our Bangladesh support team can walk you through the verification steps, explain deposit and game-play rules or help you request account closure if you decide to stop using the platform.

Live Chat Open the chat widget in your account dashboard to speak with a support agent in real time about terms questions, Deposit references or withdrawal policies that apply to your region.

Email Support Send your query to our support email and include your account username so we can review your specific situation and reply with the relevant clause or verification requirement.

Help Centre Browse our help articles for plain-language explanations of account-opening rules, bKash and Nagad deposit terms, game-play conditions and the steps to request a withdrawal or close your account.

TRANSPARENCY PROMISE

How We Handle Your Account and Data

BT Baazi treats your account details, payment records and identity documents as confidential. We store this data on secure servers, use encryption to protect it in transit and share it only when required by law or to process your bKash, Nagad or Rocket transactions. You can request a copy of the personal information we hold or ask us to delete your account by contacting support with proof of identity.

Data Protection

Your identity documents, transaction history and contact details are encrypted and stored in line with industry security standards; we never sell or share your data with third-party marketers.

Cookie Notice

We use cookies to keep you logged in, remember your language preference and analyse which game categories you visit so we can improve the lobby layout and payment flow.

Account Security

You are responsible for keeping your login credentials private; enable two-factor authentication in your account settings and never share your password or OTP with anyone, including our support staff.

Retention Policy

We keep your account and transaction records for the period required by financial regulations; after you close your account we retain only the minimum data necessary to meet legal obligations.

How These Terms Apply to You

BT Baazi Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

BT Baazi operates under the laws of its registered jurisdiction and provides services to users in regions where such access is permitted by local law. By opening an account you confirm you are of legal age in your location and that online gaming is allowed where

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you reside. We reserve the right to verify your identity and location before processing any deposit or withdrawal. If local law changes or if we determine that your region does not permit access, we may restrict or close your account and return any remaining balance to
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you via the same method you used to deposit. You agree to use only payment methods registered in your own name — we do not accept third-party deposits via bKash, Nagad, Rocket or any other wallet. Any breach of these terms, including use of another person's
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payment account, fraudulent activity or attempts to manipulate game outcomes, will result in immediate account suspension and forfeiture of funds. We update these terms from time to time; continued use of your account after changes are posted means you accept the updated version. If you do
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not agree with any part of these terms, you must stop using the platform and contact support to close your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Frequently Asked Questions About Our Terms

You must be of legal age in your location and reside in a region where online gaming is permitted by local law. We verify identity and location before approving withdrawals.

No. All deposits must come from a payment account registered in your own name. Third-party deposits are rejected and any funds received this way will be returned immediately.

Breaches such as fraudulent activity, use of third-party payment methods or attempts to manipulate games will result in account suspension and forfeiture of any remaining balance.

We post updates to this page and notify active users via email or account message. Continued use of your account after changes are published means you accept the new terms.

Yes. Contact support with proof of identity and we will send you a summary of the personal information, transaction records and identity documents we hold for your account.

Email support or use live chat to request account closure. We will process any pending withdrawals, return your balance via the same method you deposited and then close the account.

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